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Cashbuild

Cashbuild · Bushbuckridge, Mpumalanga

General Assistant

Full-timeRetail
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Description

Job Summary:
Provide customer service, merchandise stock, maintain shelf pricing and keep the assigned store area clean and organised.

Requirements:

  • Grade 10/NQF 3 + 1 year relevant experience OR

  • Grade 12 with no related experience

  • Valid South African ID/work permit

  • Basic calculation ability

  • Able to work shifts, weekends and public holidays

  • Good communication skills

Key Performance Area:

Customer Service

  • Advise and assist Customers on correct products and queries.

  • Assist with and resolve Customer complaints

Merchandising Standards

  • Bulk stock area to be merchandised safely and according to Store layout plan

  • Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.

Housekeeping

  • Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

  • Correct shelf price labelling within area of responsibility.

  • Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

  • Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility

  • Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

  • Report any discrepancies to the Store Manager

  • Manage Stock Loss

  • Report damaged stock within area of responsibility to Store Manager

Values:

Integrity

  • Complying with generally accepted standards in activities related to the position.

  • keeps promises.

  • creates realistic expectations.

  • is sincere.

  • handles sensitive information carefully.

  • shows awareness of values, indicates when boundaries are crossed.

Accuracy

  • Effectively handling detailed information and being consistently attentive to details.

  • Works in an orderly fashion.

  • Ensures that matters are handled in an orderly and accurate manner from start to finish.

  • Prevents mistakes.

  • Invests energy in checking his/her work for mistakes.

Client focus

  • Identifying and actively responding to clients' wishes and needs.

  • Deals with clients in a friendly manner.

  • Shows involvement in the client's problem.

  • Makes clients feel welcome.

  • Approaches the client's question with a can-do mentality